‎
‎
‎
‎
‎By Izuchukwu Ozoemena
‎
‎
‎
‎
‎Popular  media outfit, Portbuziness, is set to thrill the maritime and business community on Lagos come June, 2025, in an award event tagged the Distinguished Customer Service Appreciation Night.

‎The event is to showcase and appreciate exceptional corporate organizations and individuals who have made a mark in various fields of business endeavour.
‎
‎The Award will feature a series of thought-provoking discussions and receptions to celebrate corporate organisations and individuals that are placing measurable value on people, societies and the nation in general.
‎
‎In a release by James Shodiya, the Convener and MD/CEO,  Portbizness, the DCS Awards & Recognitions is one unique event that will bring together brands and persons from different walks of life under one platform  to examine the importance of offering quality service delivery  to customers and clients  under the theme: Standard & Satisfactory Service Delivery in a Challenged Economy.
‎
‎ The Portbizness boss stressed that the DCS Awards & Recognition is considered the Gold Standard for  Corporate organisations and individuals who have gone above and beyond in offering exceptional service delivery in different  areas of business.
‎
‎ The event, Shodiya added, will be attended by the most innovative and high-impact Corporate Organisations and  nominees will be evaluated through strict observations and recommendations by authorities in various business sectors.
‎
‎The event which takes place at the popular Lagos Airport Hotel, Ikeja, will feature top brands in Telecoms, Maritime, Pharmaceuticals and Food & Beverages. Others are Transportation & Logistics, Real Estate, Hospitality, etc.
‎
‎Captains of industry, Chief Executives of Companies , Government Agencies and customer service experts are expected to grace the occasion.
‎
‎Gold Sponsors for the event include Trucks Transit Parks Ltd and Global Transport Policy.
‎
‎
‎

‎
‎
‎By Izuchukwu Ozoemena
‎
‎
‎
‎
‎
‎For posting an impressive revenue performance, the Ogun II Area Command of the Nigeria Customs Service has been specifically commended with a firm pledge to address operational challenges she is grappling with.
‎
‎ Comptroller-General of Customs (CGC), Adewale Adeniyi, made this known, Wednesday, during a working tour of the Command Headquarters in Abeokuta, Ogun State.
‎
‎In his welcome address, the Customs Area Controller, Comptroller Bisi Alade described the CGC’s visit as a morale booster for the command’s officers and men.
‎
‎“Your presence here today Sir,” he remarked, “is not only encouraging but also a strong indication of your commitment to every arm of the Service.”
‎
‎“It has uplifted the spirit of our officers and reinforced our resolve to deliver on the Service’s mandate with renewed vigour.”
‎
‎Comptroller Alade disclosed that between January and April, 2025, the Ogun II Command generated a total revenue of ₦15.191 billion, representing a 40 per cent increase compared to the ₦9.165 billion recorded during the corresponding  period in 2024.
‎
‎The Ogun II Command, he stated, oversees three Free Trade Zones, 67 excise factories, and one bonded terminal, making it a strategic revenue-generating and industrial oversight zone within the Nigeria Customs Service architecture.
‎
‎“We shall continue to remain focused, disciplined, and professional in the discharge of our duties, while aligning with the CGC’s reform agenda,” he reaffirmed
‎
‎The CAC drew attention to several challenges facing the Command, including inadequate operational vehicles, medical laboratory equipment at the Command’s clinic and the need to renovate two 30-man rank-and-file quarters. Others are improved borehole facilities and the installation of a solar power system for the office complex.
‎
‎In response, CGC Adeniyi commended the Command’s performance and assured that the Service Headquarters would consider the issues raised. He urged officers to prioritise continuous professional development, stressing that competence, knowledge and dedication are essential to enable them to effectively discharge the Service’s responsibilities.
‎
‎The CGC also praised Prince Dapo Abiodun, the Governor of Ogun State, for leveraging the state’s strategic location as Nigeria’s industrial gateway, particularly in light of its shared border with the Republic of Benin.
‎
‎“Ogun State is a strategic location in Nigeria, and the Governor is clearly repositioning the state for industrial growth,” Adeniyi remarked.
‎
‎CGC Adeniyi assured the government and people of Ogun State that the Nigeria Customs Service remains a committed partner in driving the nation’s economic prosperity. He further encouraged Comptroller Alade to deepen collaboration with other security agencies and the state government to achieve
‎shared goals.
‎

‎
‎
‎
‎
‎
‎By Izuchukwu Ozoemena
‎
‎
‎
‎
‎
‎The Nigerian Ports Authority (NPA) has called for an enhanced coordination between  her on one hand, shipping lines, terminal operators and others on the other, to address challenges associated with container movement to seaports.
‎
‎Enhanced coordination, the agency says, has become necessary following public outcry over the delay in evacuation of empty containers, a situation that has led to yard congestion at the APM Terminals, Apapa, Lagos.
‎
‎The NPA made the call during a crucial meeting between her, major shipping lines and the APM Terminals to discuss challenges and how to chart a way forward.
‎
‎Enhanced cooperation, the agency noted, is in line with the commitment of the Managing Director, Dr. Abubakar Dantsoho, to ensure smooth port operations free from encumbrances.
‎
‎The General Manager, Corporate and Strategic Communications, NPA, Mr. Ikechukwu Onyemekara who
‎
‎Disclosing this to newsmen in Lagos, Thursday, Mr Ikechukwu Onyemekara, General Manager, Corporate and Strategic Communications, informed that the meeting which held on Wednesday, June 4, 2025, at the instance of the Port Manager, Lagos Port Complex, Adebowale Lawal, had in attendance major shipping lines. These included Maersk Line, Hapag Lloyd and Pacific International Lines. Others are PIL, CMA CGM, COSCO Shipping and APM Terminals (APMT).
‎
‎All shipping lines in attendance at the meeting, Onyemekara said, submitted that they had holding bays, a prerequisite for license renewal by the NPA.
‎ “They also posited that the NPA Headquarters’ Operations Team usually inspects those holding bays to ascertain their capacity before license renewal”, the GM stated.
‎
‎While requesting all the shipping lines to submit a list detailing their holding bays, including locations and capacity, the Port Management emphasized the need to be involved in the examination of those holding bays so as to keep abreast of the potential operational challenges.
‎
‎On the terminal capacity at the APM Terminals, Onyemekara quoted the shipping lines as saying that the Management of APMT usually communicates available free pools to each shipping line in order to guide their container movement.
‎
‎He stated that the shipping lines also blamed the significant congestion during the period under review on a simultaneous gate closure to all the shipping lines by the management of APMT.
‎
‎He however said that the APMT management insisted that the terminal reached its full capacity due to increased import and export volume arguing that there was a notable delay in the evacuation of both imports and exports by the shipping lines.
‎
‎Speaking on the resolutions reached at the meeting, the NPA spokesman observed that it was resolved that the APMT should regularly communicate yard stock levels to the shipping lines to improve planning and coordination.
‎
‎“It was also resolved that the notification period prior to terminal gate closure should be revised as follows: five (5) days initial notice in advance; three (3) days reminder before closure and one day (1) final notice before closure.
‎
‎“While it was further resolved that APMT was to engage off dock terminals by moving import containers to off dock terminals in order to create more space within the terminal, the Port Management should actively participate in the inspection and assessment of holding bays to better understand and manage capacity and operational challenges.
‎
‎“While all parties acknowledged their respective responsibilities, it was agreed that better communication, timely notification and strategic use of holding bays and bonded terminals were critical to alleviating pressure on terminal capacity”, he submitted.
‎
‎He thereafter quoted the Port Manager, Lagos Port Complex, Adebowale Lawal as emphasizing the urgent need for enhanced coordination among terminal operators, shipping lines and the port management to address the growing challenges related to terminal congestion, especially due to the accumulation of empty containers.
‎
‎Recall that there have been insinuations suggesting that APM Terminals Apapa is not receiving empty containers, allegedly contributing to yard congestion. However, the terminal operator has clarified that the management of empty container evacuation into the terminal – and subsequent shipment onto vessels – is the exclusive responsibility of shipping lines, which own and control all containers.
‎
‎In a statement recently, APM Terminals Apapa Terminal Manager, Steen Knudsen, said due to a sharp and sustained surge in import cargo volumes over recent weeks, shipping lines have had to prioritize discharging incoming laden containers over evacuating empties. This operational shift has resulted in a growing inventory of empty containers within the terminal, significantly limiting yard space.
‎
‎
‎“As a result of this accumulation, APM Terminals Apapa has had to temporarily restrict the reception of additional empty containers until the existing stock is cleared by the shipping lines”, Knudsen said.
‎
‎
‎